MAKE YOUR VISITORS, CUSTOMERS & AGENTS LIVES EASIER

Manage the impact of seasonality on your business

Customer support management is challenging. Many of our customers interaction peaks happen around main holidays and quarter ends. Survive those high stress periods by adding an AI to your customer service software tools to manage the overflow.

Empower your customers with multi-channel 24/7

Your AI agent will manage inquiries 24/7 & qualify and prioritize contacts for your customer service and sales teams throughout all your communication channels: chat, social media, sms, email & phone.

Let your agents focus on what really matters for your customers

Build a culture of excellence and manage your metrics through our secure portal. Your customer service specialists can now focus on quality relationship and leave the minute and repetitive questions to their co-worker bot.

BECAUSE YOUR BUSINESS NEVER SLEEPS

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The technology we have built is not meant to replace human beings, but augment them in many ways.

Artificial intelligence represents the 4th industrial revolution and can automate all types of tasks requiring cognitive abilities. Experience freedom with Satisfaction.ai.

5000
simultaneous
conversations
12
million conversations
managed
3
languages
available

POWERFUL AI PLATFORM

AT THE SERVICE OF YOUR CUSTOMER SUCCESS

Live performance monitoring
No code required
Implement complex scenarios

Satisfaction.ai

State of the Art AI

Access over 12 years experience in AI based conversational systems and provide true natural dialog interaction with your bot.

Powerful Analytics

Monitor & control how your bot interacts with your customers with our powerful reports including live semantic & sentiment analysis.

With data or not

Pre-train your bot with your existing data - conversations or emails - or use our models to bootstrap from scratch.

Multi & cross-channels

Create one bot and converse with it through chat, phone, SMS, emails and social networks.

DIY secure portal

Create & manage your bots from our beautiful and intuitive interface. No code needed.

Languages

Plug and play languages: 3 now EN, FR, SP, 20 more end of 2017 and 90 for 2018!

Support

Receive top-notch support to create, grow and manage your AI agents, following our best practice methodology.

CONNECT OUR AI WITH YOUR PLATFORM

TRUSTED BY

ALL INDUSTRIES, EVERYWHERE

  

Kirsten Barrera

Marketing & Customer Success Director OSCAROPARTS.COM
Oscar, our satisfaction.AI bot, enabled us to provide a 24/7 online presence for our customers. We immediately saw the value of being “always on” as we tripled the number of inbound inquiries and more than doubled our sales opportunities overnight. Oscar is now considered a vital member of our customer service team that will support the growth of our business in a scalable fashion.

Paul Miniconi

COO & Co-founder VOLPY
Thanks to our satisfaction.AI bot, now our site is more attractive to our customers and we are more than grateful to see the implication of the team who made sure to understand our challenges which was critical in our success.

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